Frequently Asked Questions

Of course! We understand that childcare isn’t always available. In our Toronto location, we even offer childminding services during certain hours. While some treatments are easier to focus on solo, we’ll always do our best to accommodate your little ones.

We work with many insurance companies for direct billing whenever possible. Simply ask about your specific insurance when booking your appointment, and we’ll let you know if we can bill them directly.

We’re specialists in the perinatal journey, which means everyone on our team truly understands what you’re going through. We offer comprehensive care under one roof, from fertility support through postpartum and beyond. Plus, we’re parents too—we get it.

That’s what we’re here for! When you call or book online, we can help guide you toward the services that might be most helpful for your specific situation. Many of our services work beautifully together too.

Yes! Many of our services, including mental health support, nutrition counseling, naturopathy appointments, and some educational sessions, can be done virtually. This is especially helpful for new parents who find it challenging to leave home.

That’s just fine – many clients start with a single appointment to see how they feel. Our practitioners will always discuss treatment recommendations, but the choice is completely yours. We’re here when you’re ready.

You can start as early as preconception! Many of our services, like acupuncture, chiropractic care, mental health support and naturopathic support, can help optimize your health even before you conceive. We’re here for your entire journey.

Every practitioner starts with a thorough health history and discussion of your goals. We take time to understand your unique situation before creating a treatment plan. You’ll always leave knowing exactly what we recommend and why.

Yes! We offer the Oona+ Membership, which is our premium membership designed specifically for growing families. With Oona+, you get 15% off initial appointments, 10% off subsequent appointments, 15% off retail products and classes, plus access to our full library of on-demand content. The best part? You can still use your insurance benefits on top of these discounts, which means your coverage goes even further!

The membership covers you and one child and works whether you’re trying to conceive, currently pregnant, a new parent, or have been parenting for years. We also offer specific service packages like doula care bundles and treatment series for certain conditions. Your practitioner can discuss what combination of services and membership benefits would work best for your unique situation and goals.

Just come as you are! Wear comfortable clothing, bring any relevant health information or questions you have, and if you’re bringing little ones, pack whatever they might need. We’ll take care of the rest.